Frequently asked questions
General questions
What is NIKS?
NIKS is simple, effective skincare designed specifically for men. No gimmicks, no complicated steps — just clear routines and proven results.
Who is NIKS for?
For men who want to start with skincare or simplify what they’re already doing. Whether you’re a complete beginner or looking for a straightforward routine, NIKS is for you.
What makes NIKS different from other skincare brands?
We cut out the noise. Our routines are minimal, easy to follow, and built for men’s skin — without unnecessary products or vague promises.
Products
Are the products suitable for all skin types?
Yes. Our formulas are developed with men’s skin in mind and are gentle yet effective, even for sensitive skin.
What ingredients do you use?
Only proven, effective ingredients. No unnecessary chemicals, just formulas that deliver results.
How do I use the products?
Every product comes with a QR code that links directly to an explanation. Scan it and you’ll see exactly how to use the product step by step.
Ordering & delivery
Simply choose your routine or product, add it to your cart, and check out securely through our webshop.
How fast will I receive my order?
Orders are processed quickly and usually delivered within 5–7 business days.
Do you offer discounts or bundles?
Yes. Starter bundles come with built-in savings, plus you’ll receive a welcome discount on your next order when you sign up for emails.
Shipping & costs
1. How much does shipping cost?
Shipping costs are calculated automatically at checkout and shown before you complete your payment.
We keep our fees transparent — no hidden costs, no surprises.
2. Where do you ship to?
We currently ship to all countries within Europe.
Delivery times may vary slightly depending on your location.
3. Who delivers my order?
All parcels are shipped with FedEx, ensuring fast and reliable delivery across Europe.
You’ll receive a tracking link by email as soon as your order leaves our warehouse.
4. What happens if my package is delayed, lost, or damaged?
If your order doesn’t arrive within the expected timeframe or arrives damaged, please contact support@niks-store.com with your order number.
We’ll investigate the issue with FedEx and make sure you receive your products or a replacement as quickly as possible.